Our Policies

Our Policies

Reservations

Initial Consultation fees are $75 for anti-aging and skin care services. Specialty consultation for Hormone Replacement Therapy and Initial Medical Weight Loss fees are $100. Fees are non-refundable and collected at the time of making the appointment. The consultation fee is waived If a treatment package is purchased the same day as the consultation of $300 or more (Hormone Replacement Therapy and Medical Weight Loss excluded). 

Services are available by appointment only. Upon booking, clients will be asked to use a credit card to guarantee the reservation. We will be unable to book your appointment without a credit card on file.  Please keep in mind the payment for the service to be performed is due at the time of service. We do not accept any form of insurance and do not bill any insurance plans. If a card is rejected, payment will need to be satisfied prior to receiving any service or booking any future appointments.

Cancellation Policy

A valid credit card is required to hold an appointment at Bella Wellness & Aesthetics.

Bella Wellness & Aesthetics has a 24-hour cancellation policy (Weekends are excluded). For initial and specialty consultations, a non-refundable fee is collected at the time an appointment is made and the card will be kept on file by the clinic. For scheduled services and pre-packaged appointments, if you miss your appointment or do not call to cancel or reschedule at least 24 hours in advance, we will charge $100 fee to the credit card on file. Missing or cancelling multiple appointments may be subject to more penalty fees.

Laser Hair Removal Policy

Shaving 24-hours prior to any Laser Hair Removal treatment is required for all appointments. Patients who neglect to shave before treatment will be turned away. If there is an adequate amount of time available to shave the area, a $100 shaving fee will be incurred for this service. If the patient denies the $100 shaving fee or there is not adequate time to shave, then there will be a $100 cancellation fee applied for a same-day cancellation/reschedule.

Return Policy

Service packages and pre-paid treatments are not subject to refunds. Packages and pre-paid treatments are good for one year after date of purchase. If for some reason you are not satisfied with an un-rendered, pre-paid service, the remaining balance can be used towards other services at Bella Wellness & Aesthetics.

In the event that a client is not satisfied with a skin care product or unable to use a skin care product, it can be returned for store credit within 7 days of purchase.

Privacy Policy

Bella Wellness & Aesthetics takes privacy seriously. We ensure that the staff will not discuss client treatments with any other clients.

It is the patient’s responsibility to inquire about all treatment and or procedural costs.